Privacy Policy

Privacy Policy

Introduction

At https://mobility-assistance-robstown-texas.primarycareaid.com, we prioritize your privacy and data security. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of personal information in alignment with numerous global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, encompassing:

However, it’s crucial to emphasize that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they operate under separate privacy policies.

Processing Activities

This policy outlines the privacy practices when users:

  • Utilize our applications and services as authorized users
  • Visit our website and engage with its content
  • Receive communications from us via email, calls, or text messages

Personal Data Collection

We collect a range of personal data, categorized as follows:

Account and User Information:

  • User names or profiles
  • Contact details (email, phone number)
  • Address information

Payment and Financial Details:

  • Payment card numbers and expiration dates
  • Bank account information
  • Transaction history

Purchase and Order Data:

  • Products or services purchased
  • Order frequency and preferences
  • Purchase amounts and dates

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or similar data from mobile devices
  • IP addresses

Location Data:

  • GPS coordinates and location history
  • Information about the region or city you are located in

Feedback and Reviews:

  • User comments, reviews, and ratings
  • Suggestions and feedback submitted to our team

Social Media Interaction:

  • User names and profiles from social media platforms
  • Content shared or commented on through our social media integrations

Product Interaction Data:

  • Interactions with our products, including features used and preferences set
  • Search queries conducted on our platform

We collect this data through various methods, including direct user input, tracking technologies, analytics tools, and third-party providers.

Cookies

We employ cookies to enhance user experience and gather analytics:

  • Strictly Necessary: These cookies enable core functionalities like login and navigation.
  • Preference: Used to store user preferences and settings.
  • Analytics: Track site usage for performance metrics and personalization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

Personal Data is retained based on legal requirements and the original purpose of collection. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable laws:

  • Financial and transaction data may be retained for tax and accounting purposes.
  • Log files and analytics data may be archived for a limited time.
  • User profiles and preferences can be permanently deleted upon request.

Security Measures

We have implemented robust security measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. Our services are designed for a general audience, and we encourage parents or guardians to accompany young users while using our platform.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the Personal Data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your Personal Data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your privacy rights does not negatively impact your interactions with us.

To exercise these rights or submit appeals/complaints, please contact our Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to:

Email: [email protected]

Postal Address: Privacy Team, Mobility Assistance Robstown Texas, [Address], [City], [State], [Zip Code]